The 'safely remove hardware' protocol?

hastie · Joined: 27 Mar 2007 Posts: 6

I need some help with my motherboard drivers update. I downloaded the driver update from the Internet. The file was compressed. I have MS Windows XP installed on my computer for a long time and everything works fine until now. However, when I try to open downloaded file and install it I get an error message and cannot safely remove external USB 2.0 HDD. I do not know what is wrong. Where am I wrong in the 'safely remove hardware' protocol?

meier · Joined: 13 Feb 2005 Posts: 11

I do not think that you make any mistake in the ' safely remove hardware' protocol. There are several reasons that could cause problem like yours. First, it could be an error in the process of downloading and your file might be damaged. You could try to download it one more time and than try to open it again. Second, you might not have a proper version of operating system installed on your computer. Your version of driver update could be for some other operating system like Windows 2000. In that case, you have to find and download a proper version for your operating system. Third reason for your problem could be that your driver update may need some service pack or add-ons. If that is your problem, you need to find out what are those things, download and install them.

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The 'safely remove hardware' protocol?

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