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Verizon and dlink = frequent connection drops?


H-Desk.com Forum Index -> Hardware -> Modems, ADSL & Wireless Routers, WiFi Access Points & Satellite cards

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rollin



Joined: 05 Sep 2005
Posts: 31



PostPosted: 06/15/08 - 08:08    Post subject: Reply with quote

I have started using Verizon broadband internet about a week ago, and I am experiencing severe problems. To be more precise, my connection is dropping all the time, and it is really annoying me. I called their customer support few times, and they keep telling me mistake is on my side. What shall I do? How shall I find out where the problem is?
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lalo



Joined: 10 Aug 2004
Posts: 11



PostPosted: 07/14/08 - 22:13    Post subject: Reply with quote

I know that this may sound ridiculous to you…but did you check your cables? It is the most common cause of the connection drop outs , believe it or not. So, that is the first thing you should do. The second one would be doing a power circuit on your devices, by switching them off and back on. First the PC, then D –Link, then turn D-Link on, and then the PC. If this doesn’t help, you may try to reset the settings to default ones, and try to configure your network once more. I know it is boring, but…If it doesn’t work, call the costumer service again,and tell them all the things that you have done
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